What more hate is what most deny yourself. Management must always watch the way how it acts, plays, fulfills its functions, in order to avoid that the organizational climate of the company under their charge is negative. On other occasions we have referred to the errors that not be managers, more when one is attentive in the way as it performs the functions. Among some of them as we have already mentioned on other occasions, would be: do not blame others. Assume its responsibilities and pay their ridiculous. Do this test: extend your arm and point his index finger. How many fingers point to the guilty?: one. How many fingers pointing him to you?: three.
Think about that. Let the people resolve their problems horizontally. Only Inter-departmental, or Inter-functional problems should reach you only if its people are not able to solve them. Stop calling attention to others in public. If you have to reprimand or confront someone strongly, do so in private. Do not allow bring him problems without a solution proposal. This makes people be account that there is no free lunch and that they have a responsibility as executives, present options for consideration by his superior and that, eventually, will themselves be who will implement them. Do not tell others what they have to do, if you are not willing to lead by example.
Modeling is the most effective form of communication. People do what the leader does, not what you leader says. Do not pretend to know it all. No one is omnipotent or omnipresent. If you don’t know, say: I don’t know! People will respect it more and will help you find the answers. Don’t abuse the need to be informed. Management does not need as much relevant data, but less amount of irrelevant data. Stop making destructive comments. When you are at the top of the hierarchy, what you see as a comment, below receives as an order.